6 Quotes from “Think Simple”: How Smart Leaders Defeat Complexity
Title – Think Simple
Author – Ken Segall
Type – Non-Fiction
Goodreads Rating -
3.66/5 Stars
Amazon Rating -
4/5 Stars
Notable Quotes from the book by the author -
Quote #1
[bctt tweet="Flow is an excellent goal for any business trying to engage customers, and it’s useful in creating a more productive work environment for employees as well. - Ken Segall"]
Quote #2
[bctt tweet="Asking teams to work for weeks or months before the decision maker gets involved is a recipe for frustration (and wasted effort). Yet so many companies work exactly that way. - Ken Segall"]
Quote #3
[bctt tweet="Clearly, finding the right people is critical for every company. However, a company’s workforce is defined not only by those who are hired but also by those who are asked to leave. - Ken Segall"]
Quote #4
[bctt tweet="We often talk about team member happiness and customer happiness in the same breath. Because if we look after the team members, they’ll look after the customers. Those two are inextricably linked. - Ken Segall"]
Quote #5
[bctt tweet="The leaders I spoke to overwhelmingly endorse the notion of aiming for outcomes, for big and small companies alike. Challenged to create an outcome, a workforce is both unified and inspired. Leading for outcomes is not only more heroic—it’s also more effective. - Ken Segall"]
Quote #6
[bctt tweet="‘Guys went off to World War II—many came back and started businesses, and they felt that the militaristic approach was the proper way to do that. That may be a good way to run the military, but it’s a terrible way to run a business. - Ken Segall"]